FAQ

Frequently Asked Questions

General & Billing

Will I be diagnosed straight away?

Once completed the tests will be interpreted by the clinical team prior to any formal diagnosis or recommendation; however further tests may be required to confirm this.

How will I be billed?

Payment is expected at the time of the appointment and reports will not be released until payment has been received. We are unable to accept credit card payments. Please see below regarding health insurance.

Am I covered by my health insurance?

We are an affiliated provider for Southern Cross Healthcare and can inform you of the level of cover you have for individual tests. Some plans require a shortfall to be paid which will be requested at the time of the appointment. Other insurance companies require payment by the patient who then submits the invoice to the insurance company. Check with your insurance provider for more details.

Should I still take my medications before my test?

Yes, take all your regular prescribed medications as usual unless instructed otherwise.

How long will it take to receive my results?

Results are usually made available within 7 working days of your appointment.

Cardiac Tests

Why did the doctor order a cardiac test for me?

The test ordered will assist your doctor in determining whether the symptoms you are experiencing are related to your heart, breathing or sleep.

Do I need to limit my activity while wearing a myPatch® Holter monitor?

One of the benefits of a myPatch® Holter device is that you are free to work, exercise, shower or do any other regular daily activities. In fact, many patients forget that they are wearing a Holter. We recommend wearing comfortable, loose clothing throughout the duration of the test, in case you need to tap the device to record an event.

I've already worn a Holter Monitor. How does the cardiac event recorder test differ from a Holter monitor test?

The cardiac event monitor must be worn at all times during the test period which may be up to one week, depending on how long your doctor feels you need to be monitored. The monitor and cable must be removed prior to bathing or showering. The electrodes can remain on your skin as long as they appear to be firmly attached.

Are there any side effects to wearing the myPatch® Holter monitor?

myPatch® is lightweight and comfortable with no side effects for most patients. Some slight skin irritation may occur while wearing the myPatch® Holter monitor, which is completely normal. If a significant rash occurs, it is best to remove the device and contact your health professional immediately, as it is possible that you are allergic to the adhesives.

What do I do if I notice issues with the myPatch® Holter monitor?

If you have any issues or concerns with the device during your test, contact your health professional. A red light on the device can indicate there is a fault, while if there is a yellow light then the device may have a low battery. If there are any issues with your device, then contact your health professional.

What do I do if the electrode peels off?

If this happens please contact the clinic administering the test. Please tell them how many days into the test the patch peeled off and they will advise you of the next steps you need to take.

What should I do if my skin feels irritated during the test?

Mild irritation may occur during your myPatch® test. If mild irritation does occur and you still able to wear myPatch® comfortably, then please continue to do so. If symptoms persist then please contact your healthcare professional from the clinic administering the test for advice.

Exercise Stress Test

What is an exercise stress test or exercise tolerance test (ETT)?

An exercise stress test is a medical test that helps your doctor to determine how well your heart functions during physical activity, specifically whether it is getting enough blood and oxygen when it is working hard.

How long does the ETT take?

30 to 45 minutes.

What do I need to bring for a diagnostic test?

Comfortable clothes, and shoes suitable for exercise if you’re having an ETT. It is also requested that you do not eat or drink for 2 hours prior to the test.

Are there any risks with the exercise test?

In most cases there is no significant risk; however, like all procedures there can be associated complications and all of the attending physiologists are trained in advanced emergency health care.